Before an appointment:
i) If you wish to claim treatment costs on your health insurance, you will need to contact your insurance company directly and they will send you a claim form.
ii) Each insurance policy is different and we advise you to ensure well-in-advance that your treatment is covered.
iii) It’s very important to check whether you need to be referred by a doctor or a consultant before receiving treatment.
If you would like to book your future appointments whilst managing your invoices directly online, please send a blank email to firstname.lastname@example.org and one of our admin team will enable your account.
Bupa, PPP, Cigna, Aviva, WPA & Vitality Health Insurance in detail:
We bill Bupa, Bupa International, AXA PPP, AXA PPP International, Cigna, Aviva & WPA directly on your behalf. Plus an Investec policy can be billed directly to Vitality Health. However please be aware that it is your policy and Six Physio cannot be held responsible for any costs incurred.
Any appointments you undertake prior to advising Six Physio of your wish to use your insurance company OR obtaining your insurance companies approval/full details will be charged to you at the full rate and will not be refundable, in full or in part, once you have approval.
Before you come in for your initial appointment you must present:
From time to time Bupa, Bupa International, AXA PPP, AXA PPP International, Cigna, Aviva, WPA or Vitality Health may reject a payment due to the limitations of your policy, meaning that you will need to pay Six Physio directly. In most instances you will need to contact Bupa, AXA PPP, Cigna, Aviva, WPA or Investec yourself because of data protection.
Below are some examples why your insurance company may not pay an invoice we have sent on your behalf:
If any of the above occur you as the patient, who has received treatment from us, will be liable and expected to cover any outstanding monies.
It is important to note that you can only claim for physiotherapy treatment. You cannot claim for: